COVID-19 and Healthcare Digital Transformation: “A Mentos in a Diet Coke” COVID-19 e a Transformação Digital dos Cuidados de Saúde: “A Pastilha de Mentos na Coca-Cola Diet”

Main Article Content

Vítor Pinho Oliveira - Corresponding Author

Vítor Pinho de Oliveira [vitor.m.oliveira@jmellosaude.pt]
Rua do Belo Horizonte, nº 12 e 14, 3500-612 Viseu, Portugal

Lara Queirós
Paulo Pereira Gomes
Micaela Seemann Monteiro

Abstract

COVID-19 pandemic caused unprecedented changes in society. Technological innovation enhanced pandemic crisis approach by improving detection, monitoring and mitigation of infection’s impact. Simultaneously, compliance with healthcare authorities’ guidelines challenged  conventional patient-physician relationship, fostering the transition to a new digital paradigm of healthcare by the implementation of telehealth solutions (teleconsultation). In this essay, we analyze the impact of technological innovation in addressing COVID-19 crisis, its impact on the digital transformation of CUF healthcare and we envision a future vision of our customer’s journey, aware that the opportunity triggered by this crisis for this transformation will allow clinical efficiency and quality gains, by a new technological architecture that promotes a preventive, predictive and personalized medicine.

Keywords: COVID-19; Delivery of Health Care; Pandemics; Remote Consultation; Telemedicine

Article Details

1.
Oliveira VP, Queirós L, Gomes PP, Monteiro MS. COVID-19 and Healthcare Digital Transformation: “A Mentos in a Diet Coke”: COVID-19 e a Transformação Digital dos Cuidados de Saúde: “A Pastilha de Mentos na Coca-Cola Diet”. Gaz Med [Internet]. 2020 Jun. 29 [cited 2022 Jan. 21];7(2). Available from: https://gazetamedica.pt/index.php/gazeta/article/view/355
Section
PERSPECTIVE